In order for you to verify any purchases, you must follow a few steps. You must (re)do this for every of our plugins you purchase at the same time. This applies to EpicWorldGenerator, EpicNetherGenerator, (EpicEndGenerator once it releases,) or any combination of these.
Without verifying, you will receive no support.
Steps
We have updated our verification system to include a Discord bot to do the majority of the work for us (we're here to bugfix, at this point). The old verification is no longer in use.
To verify your account, you have to run a command in the #verify-purchases channel on Discord.
There you run the ewg.help command which will give you a personalized verification guide. The first message in that channel also displays more information.
Support
If you have not been verified after 2 days, or have issues with any of the steps in the process of verifying, make sure to contact our support team on our Discord.